


If you still need help, shake your mobile device and select Report a problem. If you cannot sign in to your OneDrive account, or OneDrive says OneDrive is not connected, let us guide you through the steps to get syncing again. Need more help?įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem, and select Get Help. To sign out of a personal OneDrive account or a OneDrive for work or school account, open the app, tap the Me icon at the bottom of the app, then tap Sign out. Step 3: On the new window that pops up, tap a preferred Microsoft account already connected to your PC or enter the credentials. Tap Passcode, and then turn on Require code.Įnter a 4-digit code, and then enter it again to verify it. Download the OneDrive Windows app Step 2: Tap the Sign-in button. In the OneDrive app, tap the Me icon at the bottom of the app, and then open Settings. You can add a passcode to help prevent other people who use your device from accidentally accessing, changing, or deleting your files.

This means that, even if you dont intend to. To find out whether your browser supports JavaScript, or to allow scripts, see the browsers online help. To open a different personal account, open Settings, tap your account name, tap Sign out, and then sign in with the account you want to use. When you sign-in to Windows 10 using a Microsoft account, you are automatically signed in to OneDrive as well. Tip: You can add only one personal account to the OneDrive app.
